Getting Started

Training and Support

The Office of Online Learning offers a number of resources and services designed to assist faculty who are teaching online, web-enhanced or blended courses. These include:

Individual Assignment to an Educational Technologist
Faculty who are interested in developing an online course or in using WebCT to supplement a web-enhanced or blended course may request support by contacting the Office of Online Learning at (201) 200-3449. Each faculty member will be assigned to an Educational Technologist who will work with him/her on an individual basis or in small group sessions. Individual training sessions will be scheduled at the convenience of the faculty member and may take place either in the Office of Online Learning or in the faculty member's office. The Educational Technoligst will provide ongoing support to the faculty member either through in-person sessions or via e-mail and telephone for their initial and all future semesters of teaching online and/or using WebCT.

WebCT Faculty Exchange Online Tutorial
The WebCT Faculty Exchange is an online tutorial designed to provide both beginning and advanced WebCT faculty with a forum for exchanging ideas and leveraging the power of this sophisticated e-learning platform. The WebCT Faculty Exchange provides a roadmap of the numerous tools available in WebCT to support student learning styles and best practices in online pedagogy. New WebCT faculty will be provided with access to the WebCT Faculty Exchange immediately after their initial WebCT training session. The tutorial will remain a permanent part of their myWebCT page for as long as they continue to use WebCT

WebCT Designer Group Meetings
WebCT Designer Group meetings are held approximately twice each semester for the purpose of bringing faculty together to share best practices and discuss their experiences using WebCT. The meetings are coordinated by the Office of Online Learning and are open to online faculty as well as to those who use WebCT to teach web-enhanced or blended courses.

DL Support Team
Through a team approach, the Office of Online Learning provides 24/7 ongoing support to faculty. During University business hours, faculty may call their Educational Technologist at (201) 200-3449 for assistance. During time periods when the University is closed (e.g. evenings, weekends, holidays, etc.), requests for assistance may be directed to dlsupport@njcu.edu A member of the DL Support Team will respond to the request within 24 hours.

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